Effective Date: February 5, 2026
Welcome to Untangle ("we," "our," or "us"), operated by Multivox LTD. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Personal Data: Name, email address, and profile information you provide during account creation and authentication via Google or Apple Sign-In.
Usage Data: Information about how you use the App, including task creation habits, focus session activity, and feature engagement, collected to improve our services.
Analytics Data: We use Firebase Analytics and Mixpanel to collect anonymised usage data including screen views, feature usage, and session data to improve the App experience.
Device Data: Device type, operating system version, and unique device identifiers for analytics and debugging purposes.
Advertising Data: For free-tier users, we use Google AdMob which may collect device identifiers and usage data to serve advertisements. You can opt out of personalised ads in your device settings.
Subscription Data: We use RevenueCat to manage subscriptions, which processes purchase tokens and subscription status.
We use the information we collect to:
We do not sell your personal data. We may share your information with the following service providers who perform services on our behalf:
We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time through the App or by contacting us at support@multivox.io.
You can delete your account through the Profile settings within the App. Upon deletion, your personal data will be removed immediately and permanently. Data already processed by third-party analytics services (Firebase Analytics, Mixpanel) will be subject to their respective retention policies.
This App is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@multivox.io and we will take steps to remove such information.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at support@multivox.io.
The App displays advertisements to free-tier users through Google AdMob. Google may use cookies, device identifiers, and other technologies to collect information for the purpose of serving ads. For more information on how Google uses your data, please visit: https://policies.google.com/privacy
You may opt out of personalised advertising by adjusting your device settings:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the effective date above.
If you have questions about this Privacy Policy, please contact us: